Calling

VOIP inbound and outbound calling.

• Calling tags
• Localised numbers
• How to change the welcome, queueing and voicemail messages
• Purchasing a new number
• How to set up calling configuration
• Calling or headset not working for me
• Can I keep my number?
• Where is my agent-to-agent call in the call logs?
• How do I configure Call Outcomes / Wrap Codes?
• How do I make a call?
• Calling problems, how do I resolve them?