How do I configure Call Outcomes / Wrap Codes?

Settings > Calling > Outcomes

Following a call made within AutoConvert, your Users can disposition the call with pre-defined Outcomes / Wrap Codes. These can then be reported on. 

1. Enable / Disable the ability of Users to use Outcomes / Wrap Codes
2. Create your own Outcomes / Wrap Codes
3. Enable / Disable individual Outcomes / Wrap Codes

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