Creating and editing users

Settings > Account > Users

The "Users" are your colleagues that have access and a login to the system. 

Adding a User:

  1. We suggest using the individuals email address or their forename and surname joined together (i.e. petersmith) 
  2. If you have any temporary staff or know a colleague will no longer be using the system, you can input an "Expiry" date and the system will de-activate them on that date
  3. If you have created "Custom Roles" and included certain individuals into that role, you can include them in here
  4. If you have a Master account with several sub-accounts, you can assign individual colleagues to have access to one or multiple accounts
    • You can then also set the user's default access to be a particular account or sub-account  

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Editing a User:

  1. Should you need to change the password of a User

When you have the rules in place to "Assign Applications" to Users:

  1. Categories can be chosen here and this user will only be assigned applications where the customer fits into that particular Category
  2. Sources can be chosen here and this user will only be assigned applications where the source has been specified.

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